Spencer Pratt returns to its burnt la-home to pick up destroyed cable boxes

Spencer Pratt speaks sincerely about life after the devastating Los Angeles Wildfires It destroyed his and thousands of other homes in Southern California.

In a video published on Instagram Thursday, March 6, the proud husband and father of two, 41, to the place of his burnt -out home in Pacific Palisaded where he lived with his wife, returned with his wife, Heidi Montag Pratt38, and their sons Gunner, 7, and smokes, 2.

At the beginning of the clip, Spencer held up a charred, barely recognizable metal box and announced, “Hello Spectrum, I’m pretty sure this is the box that you asked if I had still done it,” apparently I shouted the TV and cable company with a smile. “I found it!”

He goes on to ask into the camera, “How much will I get for it?” Before we propose that the company “could figure something out” with the destroyed unit and added: “We could do a deal, maybe half?”

Pratt’s video was a direct response to a conversation The hills Alum had with a spectrum representative to cancel his account after he realized that the account was on Autopay. He told us about the original exchange on a Tiktok Earlier that day and explained that the representative wanted to confirm that he had picked up the cable box after telling them his home burned down.

“I told them: ‘No, I didn’t take it with my birth certificate and passport. I just left it … by mistake, ” and added that it wasn’t in his emergency. He then potentially recalled to see one of the cable boxes in the waste and decided to retrieve it and send it back to the company hoping to get his deposit money back – which he suspected was about $ 100.

He then made one Follow -up response After he was contacted by a spectrum representative, who confirmed in an Instagram message that the company does not “charge for equipment damaged due to the fire fires.”

However, Spencer continued to explain that his original approach to the exchange was that after telling the representative that his home was burning down, the employee continued the standard prompt for questions and asked about the cable boxes.

“I would only advise the forces that are on Spectrum to edit the script when someone tells your beautiful employees that their house burned down, you say immediately,” okay, let me refrain from that fee for your damaged boxes, “said Spencer.” You don’t ask if they have the boxes. ”

In a statement shared with people, Spectrum expressed that customers who have lost the equipment to the fire fires will not be charged and that the company’s representatives will not be given instructions to ask for units to be returned.

“We review the agent’s instructions to ensure that our communication is clear,” read the statement. “Everyone in the fire areas can contact us at this special number 833-499-3306 to assist with questions about their situation.”

The statement also encourages customers to contact the company for “alternatives regarding service, billing problems, credits or other needs” for equipment that has been lost or damaged due to the fires.

On January 31, the Palisads and Eaton fire were completely enclosedAccording to California’s forestry department and fire protection.